Effective Date: November 16, 2024
At ugcvideocreators.com (referred to as “we,” “us,” or “our”), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website or use our services. By accessing or using our website, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect different types of information to provide and improve our services:
1.1 Personal Information
When you interact with our website, we may ask you to provide certain personally identifiable information (“Personal Information”). This may include:
- Name
- Email address
- Company name
- Phone number
- Payment information (if applicable)
1.2 Non-Personal Information
We may also collect non-personal information, including but not limited to:
- Browser type and version
- Device type
- IP address
- Referral source
- Pages visited and time spent on our website
This non-personal information is collected automatically through cookies and other tracking technologies.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide and manage our services: We use your personal information to process your requests, communicate with you, and provide customer support.
- To improve our website and services: We analyze usage data to improve the functionality and performance of our website.
- To send promotional and marketing communications: We may send you updates, newsletters, and marketing emails about our services. You can opt-out of receiving these emails at any time by using the “unsubscribe” link provided in the email or by contacting us.
- To comply with legal obligations: We may need to use your information to comply with legal or regulatory requirements.
3. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:
- With service providers: We may share your information with trusted third-party service providers who assist us in operating our website, providing our services, and conducting business activities (e.g., payment processors, marketing platforms). These service providers are obligated to keep your information confidential and use it only for the purposes for which it was shared.
- For legal reasons: We may disclose your information if required by law or in response to legal processes (e.g., a court order or government investigation).
- Business transfers: If we undergo a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website, analyze traffic, and personalize content. For more information, please refer to our Cookies Policy.
You can manage your cookie preferences through your browser settings. However, disabling certain cookies may affect the functionality of our website.
5. Data Security
We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: You have the right to request a copy of the personal information we hold about you.
- Correction: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Deletion: You have the right to request that we delete your personal information, subject to certain legal obligations.
- Objection: You have the right to object to the processing of your personal information in certain circumstances, such as for direct marketing purposes.
- Data Portability: You may request to receive your personal information in a structured, commonly used format for transfer to another data controller.
To exercise any of these rights, please contact us using the contact details provided below. We will respond to your request in accordance with applicable laws.
7. Third-Party Links
Our website may contain links to third-party websites or services. These third parties have their own privacy policies, and we are not responsible for their practices. We encourage you to review the privacy policies of any third-party sites you visit.
8. Children’s Privacy
Our website and services are not directed at individuals under the age of 18, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe that we have collected personal information from a child, please contact us immediately, and we will take steps to remove such information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other factors. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically to stay informed about how we protect your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
- For General Inquiries: hi@ugcvideocreators.com
- For Support: support@ugcvideocreators.com
- For Contact: contact@ugcvideocreators.com